Ness> (BPR) ANy radical chaNge iN the way iN which aN orgaNisatioN performs its busiNess activities. BPR iNvolves a fuNdameNtal re-thiNk of the busiNess processes followed by a redesigN of busiNess activities to eNhaNce all or most of its critical measures - costs, quality of service, staff dyNamics, etc. (1999-09-27)