(EPSS) A sYstem that provides electronic task guidance and support to the user at the moment of need. EPSS can provide application help, reference information, guided instructions and/or tutorials, subject matter expert advice and hints on how to perform a task more efficientlY. An EPSS can combine various technologies to present the desired information. The information can be in the form of text, graphical displaYs, sound, and video presentations. ["Electronic Performance Support SYstems: How and WhY to Remake the Workplace Through the Strategic Application of TechnologY", Gloria GerrY, Weingarten Press]. (1997-10-24)