After-sale handholding something many software vendors promise but few deliver. To hackers, most support people are useless - because by the time a hacker calls support he or she will usually know the software and the relevant manuals better than the support people (sadly, this is *not* a joke or exaggeration). A hacker' s idea of "support" is a tête-à-tête or exchange of href="module.php?name=Lexikon&file=search&eid=1&query=electronic mail">electronic mail with the software' s designer. [href="module.php?name=Lexikon&file=search&eid=1&query=Jargon File">Jargon File] (1995-02-15)

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[ href="module.php?name=Lexikon&op=content&tid=6789">ke ] [ href="module.php?name=Lexikon&op=content&tid=6861">kn ] [ href="module.php?name=Lexikon&op=content&tid=7023">ld ] [ href="module.php?name=Lexikon&op=content&tid=7091">Lex ] [ href="module.php?name=Lexikon&op=content&tid=7107">li ] [ href="module.php?name=Lexikon&op=content&tid=7399">ls ] [ href="module.php?name=Lexikon&op=content&tid=7441">ly ] [ href="module.php?name=Lexikon&op=content&tid=7463">ma ] [ href="module.php?name=Lexikon&op=content&tid=7540">mail ] [ href="module.php?name=Lexikon&op=content&tid=7582">man ] [ href="module.php?name=Lexikon&op=content&tid=8032">mo ] [ href="module.php?name=Lexikon&op=content&tid=8040">mod ] [ href="module.php?name=Lexikon&op=content&tid=8079">module ] [ href="module.php?name=Lexikon&op=content&tid=8386">na ] [ href="module.php?name=Lexikon&op=content&tid=8472">ne ] [ href="module.php?name=Lexikon&op=content&tid=8627">ng ] [ href="module.php?name=Lexikon&op=content&tid=8630">ni ] [ 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href="module.php?name=Lexikon&op=content&tid=11389">sig ] [ href="module.php?name=Lexikon&op=content&tid=11651">so ] [ href="module.php?name=Lexikon&op=content&tid=11680">software ] [ href="module.php?name=Lexikon&op=content&tid=11934">st ] [ href="module.php?name=Lexikon&op=content&tid=12133">su ] [ href="module.php?name=Lexikon&op=content&tid=12359">T ] [ href="module.php?name=Lexikon&op=content&tid=12588">th ] [ href="module.php?name=Lexikon&op=content&tid=12787">tr ] [ href="module.php?name=Lexikon&op=content&tid=12873">tron ] [ href="module.php?name=Lexikon&op=content&tid=12896">tt ] [ href="module.php?name=Lexikon&op=content&tid=12939">tw ] [ href="module.php?name=Lexikon&op=content&tid=12986">ua ] [ href="module.php?name=Lexikon&op=content&tid=13146">up ] [ href="module.php?name=Lexikon&op=content&tid=13175">us ] [ href="module.php?name=Lexikon&op=content&tid=13252">va ] [ href="module.php?name=Lexikon&op=content&tid=13310">ve ]